logo
NOTICE:  This is the new PunchCAD forum. You should have received an email with your new password around August 27, 2014. If you did not, or would like it reset, simply use the Lost Password feature, and enter Answer as the security answer.
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Activation H. E. double hockeysticks (#5141)
Options
Go to last post Go to first unread
Previous Topic Next Topic
Suds  
#1 Posted : Wednesday, June 11, 2014 3:12:30 PM(UTC)
Suds

Rank: Junior Member

Joined: 2/23/2011(UTC)
Posts: 16
In Shark FX v7, I have nothing but activation issues.

Seems if I swap between wired & WiFi, the activation breaks and I need to get a new code. I've run out of activations now, and it takes multiple days to get Encore to respond with a valid code. (I'm dead in the water right now and I've gotten TWO "Not Read: need code" email responses to 2 requests.

What gives with a return receipt/response of "not read" ????? Automated ignoring customers?

If this hasn't been fixed in v8/9, going elsewhere is the main route. Being down for a day or two is not an option.

Unhappy camper
Back to top
Tim Olson  
#2 Posted : Wednesday, June 11, 2014 4:42:45 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
>> I've run out of activations now, and it takes multiple days to get Encore to >>respond with a valid code.

Send me a private email tim.olson at evo-soft.net and I can re-activate a v7 code if you still have not heard back from tech support.

Encore changed the activation system with 9.

Tim
Tim Olson
IMSI Design/Encore
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET 2.1.2 | YAF.NET © 2003-2024, Yet Another Forum.NET