Instable ViaCAD v9 and impossible to re-install - General

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Instable ViaCAD v9 and impossible to re-install - Tried to solve the recent instability by re-instaling failed due to invalid licence-key

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javg		#1 Posted : Friday, May 20, 2016 3:55:01 AM(UTC)
Rank: Guest Joined: 10/27/2015(UTC) Posts: 13 Thanks: 1 times		Although my ViaCAD V9 worked the last two years quite well, suddenly the program became very unstable. After lot of searching for the reason I decided to re-install the program (on the same computer). However a "fingerprint" screen appears, asking for the acitivation-key. I thought I could use my old/original license key (done in may 2014). This does not work. Also re-intalling my V7 on this computer is impossible. So now I lost my ViaCAD, and have to buy a new one. You will understand that is not my intention. And resort to another program. A pitty, I was quite content with ViaCAD Javg


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Craig		#2 Posted : Friday, May 20, 2016 6:39:28 AM(UTC)
Rank: Senior Member Joined: 2/26/2009(UTC) Posts: 383 Thanks: 30 times Was thanked: 42 time(s) in 36 post(s)		I think you just need to register it again.


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Tim Olson		#3 Posted : Friday, May 20, 2016 9:38:52 AM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,447 Was thanked: 502 time(s) in 353 post(s)		>>So now I lost my ViaCAD, and have to buy a new one. Encore technical support should be able to help you out. You will need to contact them though as they do not monitor the forum. Tim
		Tim Olson IMSI Design/Encore


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javg		#4 Posted : Saturday, May 21, 2016 8:02:55 AM(UTC)
Rank: Guest Joined: 10/27/2015(UTC) Posts: 13 Thanks: 1 times		I tried already that, but up till now mailing to Encore is not very succesfull. I don'n expect much real help from them.


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jdi000		#5 Posted : Saturday, May 21, 2016 8:10:21 AM(UTC)
Rank: Administration Joined: 7/29/2007(UTC) Posts: 1,862 Thanks: 1 times Was thanked: 87 time(s) in 81 post(s)		Hi javg What link did you send email too? Regards Jason
		Windows 11, 10


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