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John  
#1 Posted : Thursday, April 2, 2015 11:44:33 AM(UTC)
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Joined: 8/27/2014(UTC)
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Hello All
I have tried twice to register as a user on the forum, using two seperate valid email addresses .
The registration process went as far as saying a confirmation email was to be sent, but I have not received any.
The main problem, is that I have sent multiple requests, over the past week, to support concerning a fingerprint error on my punchcad V9. I have received nothing back from them at all .

Regards
John
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Tim Olson  
#2 Posted : Thursday, April 2, 2015 1:16:58 PM(UTC)
Tim Olson

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Joined: 2/2/2007(UTC)
Posts: 5,447
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Hi John

You can send a request to Encore's Tech support using the link below.


http://support.encore.co...frm.aspx?product_id=2820

Or private me (tim dot olson AT evo-soft.net) your email address and I'll forward your issue directly to one of the tech support guys.


Tim

Edited by user Thursday, April 2, 2015 1:17:43 PM(UTC)  | Reason: Not specified

Tim Olson
IMSI Design/Encore
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