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Big problem with my license - cannot more use Shark FX 9
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clarofoto  
#1 Posted : Wednesday, July 1, 2015 7:56:57 PM(UTC)
clarofoto

Rank: Junior Member

Joined: 1/2/2015(UTC)
Posts: 9

Thanks: 1 times
Hello

After the update from OSX 10.3 to 10.4 today I lost my license key in the program.

I go to activate but with lost the key after all updates now with an error of limit of activates is blocked. I become an email address for write.

Fine, I write with 2 very different email addresses, booth are blocked from the punchcad server! -- #5.1.0 Address rejected.

What can I do?
HELP Roger
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Tim Olson  
#2 Posted : Wednesday, July 1, 2015 10:27:49 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)

Hi Roger,

Private email me your serial number, product, mac and pc. I will forward directly to a person in tech support.

Tim
Tim Olson
IMSI Design/Encore
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