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limited time upgrade from LT9 to FX9 problem @ store - I cannot upgrade at the price stated
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NISM0  
#1 Posted : Friday, April 29, 2016 10:12:48 PM(UTC)
NISM0

Rank: Junior Member

Joined: 3/3/2015(UTC)
Posts: 11
hello every one, got the 35% off email,

so Im trying to go through and I see the price added

DOWNLOAD MAC $1594.99SALE $1038.55

the cart is displayed @ $1,594.99 then gave me the option to add 15% only discount? making the price $1,355.74

with one day left at 35% discount, please advise how I can purchase at $1038.55

Thanks
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jdi000  
#2 Posted : Saturday, April 30, 2016 6:29:15 AM(UTC)
jdi000

Rank: Administration

Joined: 7/29/2007(UTC)
Posts: 1,862
United States

Thanks: 1 times
Was thanked: 87 time(s) in 81 post(s)

Hi nismo

Did you try the Encore order support page for order support?

http://support.encore.co...t/order_support_frm.aspx

Regards

Jason
Windows 11, 10
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NISM0  
#3 Posted : Saturday, April 30, 2016 5:59:12 PM(UTC)
NISM0

Rank: Junior Member

Joined: 3/3/2015(UTC)
Posts: 11
thanks jdi000

I sent the message to them,
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NISM0  
#4 Posted : Tuesday, May 3, 2016 4:52:26 PM(UTC)
NISM0

Rank: Junior Member

Joined: 3/3/2015(UTC)
Posts: 11
Posted a Encore order support ticked 3 days ago still no reply?
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Tim Olson  
#5 Posted : Tuesday, May 3, 2016 5:09:32 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)

I sent your email address and forum post directly to Encore. They should contact you shortly.

Tim
Tim Olson
IMSI Design/Encore
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NISM0  
#6 Posted : Tuesday, May 3, 2016 5:52:10 PM(UTC)
NISM0

Rank: Junior Member

Joined: 3/3/2015(UTC)
Posts: 11
Thanks A lot Tim
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