I would like to upgrade version ViaCAD 2d/3d 8 purchased on the Apple App Store to version pro ... how to do?
:)
Thanks, Gil

I'm also wondering if this can be done!

Will check if there is some serial inside the Mac App store version when I get back. Maybe this can be used with the upgrade option on the website?

Best regards,
Roberto

Hi Tim,

Thanks for reminding Encore.

This is a good question, I used to think it didn't matter too much either.
Here is a list of the reasons I think:

1) It makes it is easy to keeping track of updates and having them installed without any fuss.

2) It is easy migrating software to a new computer, or installing a version on ones laptop and one on your workstation (I have a iMac 27" and an MacBookPro 13" retina) and work on either one depending on if I'm traveling or at my home office (small company!).

3) It is easy and convenient buying from the app store, just enter your password (like when buying any iPhone app), done in 3 sec. No need to enter visa/mastercards, clicking through pages, being unsure if the company has a good and secure payment system.

For the developers point of view, it should give a massive amount of exposure to new users, compared to having the users finding your website.
I stumbled upon your product by chance, browsing the app store, not having heard of it before, though I have been in the 3D graphics business for 25+ years :)


Upgrades should be possible to solve with some sort of iTunes gift card or so I think. But otherwise I don't think they yet support any sort of upgrade pricing...

Best regards,
Roberto

Update:
Ok, gmails spam filter fault (I should have thought of checking this before), I had received an email and it ended in the spam box.
No mail from support, but I found it and solved (and have now purchased two copies).
Will take this with support.


---
Hi,

I tried buying ViaCAD v8 Pro last week on Friday (the 24:th) using the memorial coupon. However I have not yet received any download link or serial and Encore support has failed to answer my questions.

(I ignored the upgrade problems, and thought the different to not be so big when getting the discount).

There was also some extra option to get the DVD sleeve shipped, but this would not work if buying from Sweden, so I had to remove that, and maybe that made the whole purchase not work ?

There is a new coupon today, so I will try again and hope I do not get charged twice.

So I would say buying through the website instead of Apple app store is much simpler :)