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Viacad lost in hard disk crash (#4421)

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eolfan		#1 Posted : Monday, July 9, 2012 9:31:36 AM(UTC)
Rank: Junior Member Joined: 9/2/2009(UTC) Posts: 13		As a registered user of a Viacad2D-3D V6 since 2009, I had a HD crash with a loss of all my applications which I had to re-install. A week ago I sent an email to punch tech support asking for a new code and authorization number but had no answer. best regards Michel


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rockyroad_us		#2 Posted : Monday, July 9, 2012 9:35:32 AM(UTC)
Rank: Senior Member Joined: 9/12/2009(UTC) Posts: 608 Location: In my place Was thanked: 59 time(s) in 51 post(s)		You should get a backup drive. That reminds me. I have to back up my drive.
		FX 7-FXPro14-1650 MacPro 11.7.4 2x2.8GHz Quad Xeon 32GB NVIDIA 4 K5000 4GB Work
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Tim Olson		#3 Posted : Monday, July 9, 2012 10:42:34 AM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,447 Was thanked: 502 time(s) in 353 post(s)		Michel Please try again today. The guy who regularly does tech support is back from vacation today. Technical Support Phone : 800-856-9601 Technical Support Email: [email protected] Tim
		Tim Olson IMSI Design/Encore


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eolfan		#4 Posted : Friday, July 20, 2012 6:31:38 AM(UTC)
Rank: Junior Member Joined: 9/2/2009(UTC) Posts: 13		The problem has been fixed but I had to upgrade (at a cost) to V8 V6 build 652 is no longer available. However the punishment is not heavy, it was in my intention to upgrade to V8. thanks for help, Tim, Michel


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