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Can't re-authorize Concepts3D (#711)
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Reuben5150  
#1 Posted : Sunday, December 2, 2007 10:16:36 AM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
I'm having to authorize concepts3d again due to hardware changes, yet again ;)

Problem is the online authorization seems to be down, can't connect to the site :(

thanks

Reuben
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joev  
#2 Posted : Sunday, December 2, 2007 6:53:55 PM(UTC)
joev

Rank: Senior Member

Joined: 2/16/2007(UTC)
Posts: 144
I think there is a limited number of installs, but Tim can add additional installs to your license if needed. Same thing happened to me.
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Reuben5150  
#3 Posted : Monday, December 3, 2007 8:54:43 AM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
Well, i changed the video card, sound card and a new HDD, fresh OS install, now i'm stuck.

I really prefer a dongle, much less hassle....
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nick  
#4 Posted : Monday, December 3, 2007 11:15:34 AM(UTC)
nick

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 245
If you're using SP4 then it's probably because new authorisation site hasn't had existing client codes migrated to it. In the UK we've just been adding on a case by case basis until migration complete.

If this is the case either contact your reseller or distributor and ask them to add your serial number to new authorisation site.

All the best
Nick
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Reuben5150  
#5 Posted : Monday, December 3, 2007 2:00:01 PM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
Ahh its not SP4, maybe i'll try reverse logic then ;)

I'll drop them an email if i still have probs, thanks.

Reuben
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Tim Olson  
#6 Posted : Monday, December 3, 2007 3:01:17 PM(UTC)
Tim Olson

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Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
Reuben

If you have downloaded C3D SP4, then it will bring you over to the new registration URL.

If you are registering an older version, you will need to register manually using the new link below.

http://register.punchsoftware.com/registration.cfm

Your node id is displayed when you launch the program in the registration dialog box.
Tim Olson
IMSI Design/Encore
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Reuben5150  
#7 Posted : Monday, December 3, 2007 3:22:07 PM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
Hi Tim,

I was going to download the newer version but i had heard there was some problems with it, have they been fixed yet ?

thanks anyway, i'll try re-registering the older version first.

Reuben
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Reuben5150  
#8 Posted : Monday, December 3, 2007 3:27:13 PM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
I got this when trying to register my current version-

Registration Error

We were unable to locate an available registration
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Tim Olson  
#9 Posted : Monday, December 3, 2007 11:38:08 PM(UTC)
Tim Olson

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>>We were unable to locate an available registration

If you are registering a pre SP4 product, then you must register it using the link below.

http://register.punchsoftware.com/registration.cfm
Tim Olson
IMSI Design/Encore
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Tim Olson  
#10 Posted : Monday, December 3, 2007 11:44:00 PM(UTC)
Tim Olson

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United States

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>>but i had heard there was some problems with it, have they been fixed yet

As far as I know, the released SP4 build is better than SP3. SP4 is SP3 plus a new version of ACIS, several new tools, plus some safe bug fixes.

Bugs we are fixing now are going into Shark releases. We may do another Concepts SP5 build but not this year.
Tim Olson
IMSI Design/Encore
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jol  
#11 Posted : Tuesday, December 4, 2007 3:57:51 AM(UTC)
jol

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I've got 2 serious bugs in SP4 that making using it a pain - documented
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Reuben5150  
#12 Posted : Tuesday, December 4, 2007 8:56:55 AM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
Still can't register, i downloaded SP4 build 667 from a link on this forum, this or SP3 won't register, email sent to punch support....

Reuben
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Reuben5150  
#13 Posted : Tuesday, December 4, 2007 2:28:28 PM(UTC)
Reuben5150

Rank: Junior Member

Joined: 6/21/2007(UTC)
Posts: 25
I got sorted out today, needed a new registration key, thanks :)

Reuben
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