logo
NOTICE:  This is the new PunchCAD forum. You should have received an email with your new password around August 27, 2014. If you did not, or would like it reset, simply use the Lost Password feature, and enter Answer as the security answer.
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
ViaCad 9 upgrade purchase (#5029)
Options
Go to last post Go to first unread
Previous Topic Next Topic
crashdog  
#1 Posted : Saturday, March 8, 2014 4:27:19 AM(UTC)
crashdog

Rank: Junior Member

Joined: 11/21/2013(UTC)
Posts: 3
Hello,
I was wondering how long it normally takes to get the email with the download link. I purchased ViaCad9 pro upgrade yesterday evening, I've got the paypal recite. But no confirmation from punchcad.com or download email yet.

Kind Regards,
Gery
Back to top
jdi000  
#2 Posted : Saturday, March 8, 2014 7:10:23 AM(UTC)
jdi000

Rank: Administration

Joined: 7/29/2007(UTC)
Posts: 1,862
United States

Thanks: 1 times
Was thanked: 87 time(s) in 81 post(s)
HI Gery

You should get almost right away. Maybe email filter is blocking?

Regards
Jason
Windows 11, 10
Back to top
crashdog  
#3 Posted : Saturday, March 8, 2014 8:51:06 AM(UTC)
crashdog

Rank: Junior Member

Joined: 11/21/2013(UTC)
Posts: 3
Hi Jason,
no, I checked the spam folder etc. I also do not get an email when trying to reset the password for my punchcad.com account. I'm using firefox 27.0.1 on osx 10.9.2

Regards,
Gery
Back to top
crashdog  
#4 Posted : Saturday, March 8, 2014 12:28:13 PM(UTC)
crashdog

Rank: Junior Member

Joined: 11/21/2013(UTC)
Posts: 3
I also tried to reset my punchcad.com password with Windows 7 IE9 to get contact with customer support. No Luck.

Regards,
Gery
Back to top
CNC_Kid  
#5 Posted : Saturday, March 8, 2014 1:24:29 PM(UTC)
CNC_Kid

Rank: Senior Member

Joined: 1/14/2014(UTC)
Posts: 120

Thanks: 2 times
Was thanked: 25 time(s) in 23 post(s)
maybe you fat-fingered the email going on the purchase? if you have PayPal receipt then simply call support, they handle things like this very quickly.
VCpro v11-1417
Win10Pro 32GB
Xeon E3-1270-v3 3.5GHz
Asrock Extreme 9ac
Samsung SSD RAID5
nvidia GTX760
Back to top
Users browsing this topic
Guest (5)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET 2.1.2 | YAF.NET © 2003-2024, Yet Another Forum.NET