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Activation H. E. double hockeysticks (#5141)

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Suds		#1 Posted : Wednesday, June 11, 2014 3:12:30 PM(UTC)
Rank: Junior Member Joined: 2/23/2011(UTC) Posts: 16		In Shark FX v7, I have nothing but activation issues. Seems if I swap between wired & WiFi, the activation breaks and I need to get a new code. I've run out of activations now, and it takes multiple days to get Encore to respond with a valid code. (I'm dead in the water right now and I've gotten TWO "Not Read: need code" email responses to 2 requests. What gives with a return receipt/response of "not read" ????? Automated ignoring customers? If this hasn't been fixed in v8/9, going elsewhere is the main route. Being down for a day or two is not an option. Unhappy camper


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Tim Olson		#2 Posted : Wednesday, June 11, 2014 4:42:45 PM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,447 Was thanked: 502 time(s) in 353 post(s)		>> I've run out of activations now, and it takes multiple days to get Encore to >>respond with a valid code. Send me a private email tim.olson at evo-soft.net and I can re-activate a v7 code if you still have not heard back from tech support. Encore changed the activation system with 9. Tim
		Tim Olson IMSI Design/Encore


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