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Cloudyifr  
#1 Posted : Wednesday, March 18, 2015 8:11:40 AM(UTC)
Cloudyifr

Rank: Junior Member

Joined: 3/18/2015(UTC)
Posts: 3

I would like to try the trial version as I'm looking for a new CAD program to replace some very old versions of Ashlar Vellum/Drawing Board which are no longer working on my computer.

However, the online website is broken. So I tried emailing them and the email bounced. So I tried to contact them by phone and no number is listed.

Wow, I shouldn't have to go through all this trouble to contact a business!

Do these folks really exist? Is their product supported and worth this hassle?

Any tips on how to get a trial version of Via CAD 2D?

Thanks
Curtis
Montana
Tim Olson  
#2 Posted : Wednesday, March 18, 2015 10:15:10 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
Hi Curtis

Encore contact information is below:

Technical Support Phone :
312-470-1759
800-856-9601

Sales Support (buy a new seat or upgrade an existing seat)
763-450-2466

EMail Technical Support
http://support.encore.co...frm.aspx?product_id=2820

>>Any tips on how to get a trial version of Via CAD 2D?
There is no trial for ViaCAD 2D. However If you download ViaCAD Pro beta and click the tool bar splash header the app will convert into 2D.

http://www.punchcadlabs.com/page7/page7.php

>>the online website is broken.

Encore just moved some of their content to a new server. I sent them an email that the trial link appears to be broken.


Regards

Tim
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Tim Olson
IMSI Design/Encore
Guest  
#3 Posted : Wednesday, March 18, 2015 1:37:29 PM(UTC)
Guest

Rank: Guest

Joined: 8/27/2014(UTC)
Posts: 394

Was thanked: 13 time(s) in 12 post(s)
EXCELLENT!

Now that's perfect customer support!
Works like a champ and I will be purchasing!

This reminds me so much of the Ashlar Vellum Drawing Board or Graphite programs but so much improved!

Thanks so much.

Curtis
Montana
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