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Windows 10 - win 10 and VC
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CNC_Kid  
#1 Posted : Saturday, August 1, 2015 11:40:35 PM(UTC)
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just a heads-up, did the win10 upgrade for my win7 system, now VC9-Pro complains about bad signature and will not run, needs a activation code. i contacted support, just posting as a fyi.
VCpro v11-1417
Win10Pro 32GB
Xeon E3-1270-v3 3.5GHz
Asrock Extreme 9ac
Samsung SSD RAID5
nvidia GTX760
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DanL  
#2 Posted : Sunday, August 2, 2015 8:19:28 AM(UTC)
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Support was able to give me access to their prerelease DRM several weeks ago, and I just checked it out, seems to work fine with the final version of 10.

Dan
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dzweig  
#3 Posted : Sunday, August 2, 2015 12:13:31 PM(UTC)
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My Microsoft Surface Pro 3 justed updated to Windows 10 and now VC 2D/3D will not run. Exactly the same problem as reported by CNC_Kid. Reinstalling does nothing. Also reported the problem to tech support; hopefully there is a fix.
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CNC_Kid  
#4 Posted : Monday, August 3, 2015 9:28:28 AM(UTC)
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Originally Posted by: dzweig Go to Quoted Post
My Microsoft Surface Pro 3 justed updated to Windows 10 and now VC 2D/3D will not run. Exactly the same problem as reported by CNC_Kid. Reinstalling does nothing. Also reported the problem to tech support; hopefully there is a fix.


ooh, its a simple fix with a new activation code. the software uses a OS metric which is baked into the activation code, etc. the OS changed so now the license is wrong.
VCpro v11-1417
Win10Pro 32GB
Xeon E3-1270-v3 3.5GHz
Asrock Extreme 9ac
Samsung SSD RAID5
nvidia GTX760
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dzweig  
#5 Posted : Monday, August 3, 2015 9:59:53 AM(UTC)
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How do I get the new activation code?
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dzweig  
#6 Posted : Monday, August 3, 2015 12:26:42 PM(UTC)
dzweig

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Never mind. Tech support responded quickly with an activation code that fixes this.
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Goobers  
#7 Posted : Sunday, August 9, 2015 7:39:51 PM(UTC)
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How did you get Tech Support? Their Support page is very cryptic. I couldn't find a link to an email, a chat or anything. Just FAQ stuff.
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jdi000  
#8 Posted : Monday, August 10, 2015 6:43:22 AM(UTC)
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Originally Posted by: Goobers Go to Quoted Post
How did you get Tech Support? Their Support page is very cryptic. I couldn't find a link to an email, a chat or anything. Just FAQ stuff.


Hello

Here is the support link

http://support.encore.co...frm.aspx?product_id=2820


Regards

Jason
Windows 11, 10
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posh.de  
#9 Posted : Friday, August 14, 2015 7:12:15 AM(UTC)
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and the knowledge support article concerning the usage of VC 9 (build 1166+ rec.) in connection with Windows 10.

Edited by user Friday, August 14, 2015 7:13:10 AM(UTC)  | Reason: Not specified
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