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treinisch  
#1 Posted : Sunday, October 4, 2015 10:37:31 AM(UTC)
treinisch

Rank: Guest

Joined: 8/25/2015(UTC)
Posts: 8

Hallo,

I´m running ViaCADPRO9_1166_ESD_YDRM on Mac OS X 10.10.5.

Suddenly I can´t start ViaCAD anymore. To be precise: It can be started but I can´t do anything with the mouse. I can´t rotate the view, can´t select the line tool, of course not draw a line, nothing.

I deleted ViaCAD an reinstalled
I deleted the temporary files and I deleted the preferences, of course I restarted the computer, all of no avail.

Are there any suggestions?

kr

Timm

P.S. The system logs give the following messages:

04.10.15 18:26:53,972 ViaCAD Pro 9[570]: initAppMonitor >>
04.10.15 18:26:53,973 ViaCAD Pro 9[570]: getHomeDirectory ==> [/Users/anonymized]
04.10.15 18:26:53,974 ViaCAD Pro 9[570]: getTempDirectory ==> [/var/folders/n2/721k4_488xldkp008k8dlp9r0000gn/T/]
04.10.15 18:27:06,426 ViaCAD Pro 9[570]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 0 CarbonCore 0x00007fff992542b7 ___Gestalt_SystemVersion_block_invoke + 113
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 1 libdispatch.dylib 0x00007fff98b41c13 _dispatch_client_callout + 8
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 2 libdispatch.dylib 0x00007fff98b41b26 dispatch_once_f + 117
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 3 CarbonCore 0x00007fff991dd456 _Gestalt_SystemVersion + 987
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 4 CarbonCore 0x00007fff991dc6e3 Gestalt + 144
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 5 libQtCore.4.dylib 0x000000010f55b5b6 _GLOBAL__sub_I_qglobal.cpp + 22
04.10.15 18:27:06,463 ViaCAD Pro 9[570]: 6 ??? 0x00007fff655b9d0b 0x0 + 140734893890827
04.10.15 18:27:13,000 kernel[0]: Data/Stack execution not permitted: ViaCAD Pro 9[pid 570] at virtual address 0x1010dc000, protections were read-write
04.10.15 18:27:14,148 ViaCAD Pro 9[570]: activateApp
04.10.15 18:27:21,273 ViaCAD Pro 9[570]: activateApp
treinisch  
#2 Posted : Sunday, October 4, 2015 2:29:16 PM(UTC)
treinisch

Rank: Guest

Joined: 8/25/2015(UTC)
Posts: 8

Hi,

you should include a list of all files used somewhere, obviously I did´t delete everything.
I´ve found the option „factory all” in the preferences: that did the trick.

kr

Timm
Tim Olson  
#3 Posted : Sunday, October 4, 2015 10:35:26 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
>> but I can´t do anything with the mouse. I can´t rotate the view,
Have you tried a restarting the OS?
Tim
Tim Olson
IMSI Design/Encore
macnavi  
#4 Posted : Tuesday, October 6, 2015 9:51:22 AM(UTC)
macnavi

Rank: Senior Member

Joined: 5/23/2012(UTC)
Posts: 274
Netherlands

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Was thanked: 13 time(s) in 10 post(s)
@Tim
Originally Posted by: treinisch Go to Quoted Post
Hallo,
of course I restarted the computer, all of no avail.


@Timmie: try to repair disk permissions: Open Disk Utility, select partition (Macintosh HD), click Repair Disk Permissions and restart the computer when that is finished.

Edited by user Tuesday, October 6, 2015 9:51:55 AM(UTC)  | Reason: Not specified

My model steam trams at Tramfabriek.nl

Mac OS X El Capitan 10.12.5 - VC Pro v12
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