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jbskaggs  
#1 Posted : Saturday, February 6, 2016 11:19:58 PM(UTC)
jbskaggs

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I have crashed Viacad 4 times today. Each time it was while doing dimensions.

screen turns white and flashes on and off rapidly.

it does not affect any other running software or processes. But Viacad becomes nonresponsive and flashing. So I shut it down via task manager.



here are my specs:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *********
System Manufacturer MSI
System Model MS-7721
System Type x64-based PC
Processor AMD A10-7700K APU with Radeon(TM) R7 Graphics, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V32.1, 12/16/2013
SMBIOS Version 2.8
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name *******
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 6.95 GB
Available Physical Memory 3.63 GB
Total Virtual Memory 13.9 GB
Available Virtual Memory 9.89 GB
Page File Space 6.95 GB
Page File C:\pagefile.sys
Tim Olson  
#2 Posted : Sunday, February 7, 2016 12:22:24 AM(UTC)
Tim Olson

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>>I have crashed Viacad 4 times today. Each time it was while doing dimensions.

Do you have some repeatable steps for us to debug?

Tim
Tim Olson
IMSI Design/Encore
jbskaggs  
#3 Posted : Sunday, February 7, 2016 12:49:19 AM(UTC)
jbskaggs

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I was trying to push / pull ovals into a block. I was setting dimension lines for the edge of the oval lines or actually conical lines. Then I moved the conical lines and hit undo then redrew the dimension lines and it crashed.

The other times were simlar- I was undoing moves and resetting dimension lines. I still have problems with drag move and snap. And if use translate it erases all my object piecemarks I assigned.

but that is the kinda stuff I am doing: push pull, drag copy, rotate, undo and dimensions.

JB
jbskaggs  
#4 Posted : Sunday, February 7, 2016 5:56:56 PM(UTC)
jbskaggs

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it just crashed again this moment, and is doing the white flashing screen. I had just drag+copy move a block and it started- first the the model disappeared, then reapppeared then the it started flashing.
Craig  
#5 Posted : Tuesday, February 9, 2016 2:30:58 AM(UTC)
Craig

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I have had these white flashing screens and crashes since V9 was introduced and I have had them on 3 different systems, I keep getting told it is my system but it is not.
It is Shark and I think it is the related to opengl or directx on 64 bit systems because I never saw this once in all my years of using Shark on 32 bit systems.
I have observed two things on this, it is related to time as it mostly starts happening after about an hour, and it depends on how Shark wakes up.
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