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Antoine  
#21 Posted : Tuesday, June 28, 2016 2:22:08 AM(UTC)
Antoine

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Quote:
Please, post a good bug with details and file, and you'll see Tim coming in a minute... :-)


:))



Tim is a warrior
Tim is a Samourai
Tim is a knight
Tim will save us
Tim never dropped us
Tim back!.

Edited by user Tuesday, June 28, 2016 2:25:42 AM(UTC)  | Reason: Not specified

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jlm  
#22 Posted : Tuesday, June 28, 2016 7:00:33 AM(UTC)
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Originally Posted by: Craig Go to Quoted Post
Originally Posted by: jlm Go to Quoted Post
Originally Posted by: Craig Go to Quoted Post
No postings by the hierarchy here for quite some time and their main vendor has not updated their site for a couple of months?


Please, post a good bug with details and file, and you'll see Tim coming in a minute... :-)


Well I submitted countless bug reports for V8 and guess what, they never fixed them despite customers paying money and then submitting bug reports, they moved on to V9 instead!


0n Sunday I sent a bug report (with an attached file and a Jing movie).
On Monday I got a private email with a fix (1205).
Presently testing fine.
Thanks Tim !

I know some old bugs (specially in MTS mode) have been reported 10 times and still waiting for a fix.
The main issue seems to be about giving enough details to repeat the bug.
jlm  
#23 Posted : Tuesday, June 28, 2016 7:02:30 AM(UTC)
jlm

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Originally Posted by: Antoine Go to Quoted Post
Quote:
Please, post a good bug with details and file, and you'll see Tim coming in a minute... :-)


:))

Tim is a warrior
Tim is a Samourai
Tim is a knight
Tim will save us
Tim never dropped us
Tim back!.


Hi Antoine,
Do you think he's gone fishing à la mouche ?
Antoine  
#24 Posted : Tuesday, June 28, 2016 8:06:49 AM(UTC)
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Quote:
Hi Antoine,
Do you think he's gone fishing à la mouche ?


for sure!
jlm  
#25 Posted : Tuesday, June 28, 2016 8:46:03 AM(UTC)
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Originally Posted by: Antoine Go to Quoted Post
Quote:
Hi Antoine,
Do you think he's gone fishing à la mouche ?


for sure!


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magicart  
#26 Posted : Tuesday, June 28, 2016 9:56:51 AM(UTC)
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Now I understand why Shark :)

Magicart
Craig  
#27 Posted : Tuesday, June 28, 2016 1:54:29 PM(UTC)
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If your TV stopped in the middle of your favourite show, if your brand new car would not run properly, if somebody lied to you and stole your money, if your brand new house started crumbling, if your brand new cooker burnt food most of the time, would you take the Zen approach?

This has never been about bugs, they exist and I have over 240 hours of Beta testing time on V9 and have found many major problems, bugs don't worry me as I squash them with things like the Aston.

The more politically correct this world becomes the worse it gets, by 2020 much of western civilisation will be in turmoil because of lies, incompetence and political correctness, and Zen will have left by the back door.

Edited by user Tuesday, June 28, 2016 1:56:06 PM(UTC)  | Reason: Not specified

thanks 1 user thanked Craig for this useful post.
matso on 8/27/2016(UTC)
MaiFy  
#28 Posted : Tuesday, June 28, 2016 7:19:39 PM(UTC)
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Originally Posted by: Craig Go to Quoted Post
If your TV stopped in the middle of your favourite show, if your brand new car would not run properly, if somebody lied to you and stole your money, if your brand new house started crumbling, if your brand new cooker burnt food most of the time, would you take the Zen approach?

This has never been about bugs, they exist and I have over 240 hours of Beta testing time on V9 and have found many major problems, bugs don't worry me as I squash them with things like the Aston.

The more politically correct this world becomes the worse it gets, by 2020 much of western civilisation will be in turmoil because of lies, incompetence and political correctness, and Zen will have left by the back door.(Hmmmm, or it may not)(tick)


If your TV stopped in the middle of your favourite show,(tick) if your brand new car would not run properly, (tick) if somebody lied to you and stole your money,(tick) if your brand new house started crumbling,(tick) if your brand new cooker burnt food most of the time,(Nah I'm just a bad cook) would you take the Zen approach?

This has never been about bugs, they exist and I have over 240 hours of Beta testing time on V9 and have found many major problems, bugs don't worry me as I squash them with things like the Aston.

The more politically correct this world becomes the worse it gets, by 2020 much of western civilisation will be in turmoil because of lies, incompetence and political correctness, and Zen will have left by the back door.(Hmmmm, or it may not)(tick)

Hey Craig, I know how you feel but crap happens in life.

Final comment from me on the subject.
The only reason life is fair is because it's unfair, once you accept that a lot of pain disappears. :-)



Craig  
#29 Posted : Tuesday, June 28, 2016 11:33:56 PM(UTC)
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Malfy, letting things slide has disastrous consequences for the future.
(Hmmmm, or it may not), sorry but the ship has sailed on that already, the USA and Britain are cesspit’s of incompetence and lies. We have university students rioting over losing basketball games when in the old days they would riot for freedom and equal rights. We have child abuse like you would not believe, we have degreed engineers who think a micron = 10mm and then we have people defrauding customers and nobody does anything about it.

Murray, I think you must have deleted your post but I did see your question in the email notification.
I did get a refund but here's the thing, only after asking and being refused twice and in that time they extorted 240 hours worth of Beta testing out of me.
If you think you know what's gone on between them and myself you are not even close. Nobody takes my money by lying to me, then extorts 240 hours of work out of me and then sends me numerous insults and walks away smiling.

All the V9 users are benefiting from the work I did and I am back on V8 with all of the bugs I submitted still present.
When I was fraudulently sold V9 on that black Friday afternoon I wondered if a group of monkeys had been Beta testing it.
You can trace the programs progression from the build I was sold with the big reports I submitted and these were serious bugs that made the software highly unstable.

I save everything, and I mean everything from insulting emails, to bug reports, to forum threads, to software builds, to hard drives that opened emails with flashing links.

Time is fleeting and my patience is running out.
thanks 1 user thanked Craig for this useful post.
matso on 8/27/2016(UTC)
Antoine  
#30 Posted : Wednesday, June 29, 2016 2:19:15 AM(UTC)
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.... Stay calm and courteous.

Personally I use Tim products since version: vellum, since 1995 I think ...

I, too, worked as a beta tester for all these years.

For me it is the best software on Mac, 3D volumetric modeling types.
I'm not talking mode: MTS, or the surface mode that is far behind compared to other competitive products.

I especially like the ability to take the way diverted when a function does not do its job. It is an extremely flexible software to use and I do not want it to like: SW or CREO... too strict for me.

True Shark is more suitable for the designer community.

SharkFX is my CAD daily tool in the areas of design watches.
I couple with Keyshot for rendering.

This is a very good tandem and yet I remain their faithful.

It is true that sometimes that Punch slow to respond or correct the réccurents bugs, especially those that are several years old ...

But these defects are, for me, replaced by other positives.

That's why I try to stay positive.

Anyway, I noticed more activity from new members on this forum. I welcome.
Please stay active! let's cooperative and accomplices.

Sorry for my bad English.

Antoine
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magicart on 6/29/2016(UTC), flatpack on 6/30/2016(UTC)
posh.de  
#31 Posted : Wednesday, June 29, 2016 9:42:01 AM(UTC)
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Originally Posted by: Claus Go to Quoted Post
... make sure auto save is activated ...

and don't do save to one file only but do regularly a "Save as" by incrementing a file extension counter as e.g. "xyz.01.sfx" -> "xyz.02.sfx"... sothat saving a model going unnoticedly corrupt but unfortunately does still allow to model further does not squash your complete work.

Edited by user Wednesday, June 29, 2016 9:45:16 AM(UTC)  | Reason: Not specified

jlm  
#32 Posted : Thursday, June 30, 2016 4:47:21 AM(UTC)
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Originally Posted by: posh.de Go to Quoted Post
do regularly a "Save as" by incrementing a file extension counter as e.g. "xyz.01.sfx" -> "xyz.02.sfx"...


Yes !

And don't mix 3D history data + MTS links in the same file :
- "xyz.01.sfx" (3D elements with all history)
- and "xyz.01-2D.sfx" (3D elements without history, linked to MTS)

For any complex file...
24c  
#33 Posted : Friday, July 1, 2016 4:07:09 AM(UTC)
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I regularly use "Save As", because I've been caught out in the past, but I'm with Antoine, Shark FX is the best 3D design software I have access to, and although the user interface has a few quirks, and I don't always know how to do the shortest route to creating a shape, it's flexible enough for my lateral thinking to get around it. It might be bug laden for some users, but V9 works for my limited uses, and only occasionally have I been caught out by a beta bug.

The only area I think that is lacking is "event feedback" almost like a "progress window", as recently I was doing a perforated tube, and by using the linear & rotational array tool, I got a very realistic result. The only down side when I tried to subtract the holes, it took about 20 minutes of the whirling beach ball before it redrew the screen, and I was wondering whether I'd have to Force Quit. Anyway it worked eventually, and I can understand if people think this is a bug or get frustrated, because they've quit in frustration, not knowing it would eventually work.

Enjoy your weekend
Mike
macOS 14.3.1 (Sonoma) - MacBook M1 Max 64GB 2TB SSD & external display - SharkCAD Pro v14.1.0 build 1654
jlm  
#34 Posted : Friday, July 1, 2016 7:21:08 AM(UTC)
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Originally Posted by: 24c Go to Quoted Post

The only area I think that is lacking is "event feedback" almost like a "progress window",
Mike


I'm with you Mike !
Importing a big Stp file may take more than one hour (I send a few examples to Tim).
Most of the times, it works fine but I have sometimes to force-quit after several hours of ball spinning...
Progress information would be fine.

By the way, it's good to mention that Shark can import and modify a multi-cavity injection mold file with more than 1200 parts.
When the import fails it's usually because the original file isn't clean enough.
macnavi  
#35 Posted : Wednesday, July 6, 2016 2:27:47 AM(UTC)
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For the price I paid for ViaCad 2D/3D, I definitely got value for my money. It's true that some bugs are pretty frustrating, but I do feel commitment of the developer. It's not that he doesn't want to fix it, it's more a matter of finding the solution to the problem. And time probably.

Craig, you've been moaning here for months. I would suggest you do start using something else, instead of keep throwing your frustration on this forum and threatening to switch applications. If you don't like the software, please move on. I don't like it by times, but I love it more. If you have problems with the software, complain directly to the developer/company and sort things out with them. I'm sure they rather give you your money back than you keep on badmouthing the software on this forum. And I think you'll find out that the grass isn't greener on the other side.
My model steam trams at Tramfabriek.nl

Mac OS X El Capitan 10.12.5 - VC Pro v12
thanks 1 user thanked macnavi for this useful post.
Kartoffel on 7/6/2016(UTC)
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