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Problems with 3D objects
Rank: Guest
Joined: 10/10/2016(UTC) Posts: 7
I have something wrong, and I do not know how to do this again. All 3-D elements get a rectangle as a basic form. What do I have to adjust!
Rank: Senior Member
Joined: 5/23/2012(UTC)
Posts: 274
Thanks: 13 times Was thanked: 13 time(s) in 10 post(s)
Can you post a screenshot and describe the steps you do, so we can see what happens?
Rank: Guest
Joined: 10/10/2016(UTC) Posts: 7
Everything i make looks like this.
Rank: Senior Member
Joined: 5/23/2012(UTC)
Posts: 274
Thanks: 13 times Was thanked: 13 time(s) in 10 post(s)
That's weird, never seen that before. Have you got possibilities to try it on another computer? So you can see if it is the application itself or something else on your computer. I don't believe there would be even a setting to do this. If you are working on a Mac, maybe you need to trash the preference file. If on a Windows computer, there I can't help.
Rank: Guest
Joined: 10/10/2016(UTC) Posts: 7
I still have version 8, where everything is fine. Where can I find the Pref. File? I have a Mac.
Rank: Senior Member
Joined: 5/23/2012(UTC)
Posts: 274
Thanks: 13 times Was thanked: 13 time(s) in 10 post(s)
/Users/<yourlogin>/Library/Application Support/com.encore.sharkfxv9 or /com.encore.viacad You can delete this folder to remove all your user preferences.
Rank: Guest
Joined: 10/10/2016(UTC) Posts: 7
Perfect!!! It works again! Thanks for the quick help. Greetings from good old germany
Rank: Senior Member
Joined: 5/23/2012(UTC)
Posts: 274
Thanks: 13 times Was thanked: 13 time(s) in 10 post(s)
Excellent, happy it worked.
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Problems with 3D objects
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