New computer build - Can't register - General

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New computer build - Can't register

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Mogal		#1 Posted : Sunday, June 18, 2017 9:56:08 AM(UTC)
Rank: Senior Member Joined: 1/12/2011(UTC) Posts: 131 Was thanked: 3 time(s) in 3 post(s)		I needed to buy a new computer, and now when I try to activate VioCAD Pro 10 (I have the power pack too) it tells me the serial number does not appear to be correct. Help please!


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Mogal		#2 Posted : Sunday, June 18, 2017 10:07:59 AM(UTC)
Rank: Senior Member Joined: 1/12/2011(UTC) Posts: 131 Was thanked: 3 time(s) in 3 post(s)		Opps, was using the old serial number for #9. Found the new one for #10. But now I am told the maximum number of activates has been reached. I can't log into the old computer to deactivate it. Thanks Chris


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Tim Olson		#3 Posted : Monday, June 19, 2017 9:46:35 AM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,447 Was thanked: 502 time(s) in 353 post(s)		Hi Chris You will need to contact Encore tech support to activate the ViaCAD serial number for additional installs. Tim
		Tim Olson IMSI Design/Encore


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