JPEG (and BMP) export makes empty files - Import/Export

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JPEG (and BMP) export makes empty files - Exporting ViaCad 2d/3d drawing produces empty images

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malcolmD		#1 Posted : Tuesday, July 11, 2017 10:40:42 AM(UTC)
Rank: Junior Member Joined: 12/14/2014(UTC) Posts: 9 Thanks: 2 times		I am sure I have done this in the past, but today the JPEG or BMP files I export have no visible content, although the BMP files are 4,096K in size. I have tried with and without "selected only" checked... help please... This is a ViaCad 2d/3d V9 install.... (trying to attach a sample drawing) thanks Malcolm File Attachment(s): cushion1.vc3 (14kb) downloaded 7 time(s). malcolmD attached the following image(s): cushion1-2d.jpg (28kb) downloaded 9 time(s). You cannot view/download attachments. Try to login or register.
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jdi000		#2 Posted : Tuesday, July 11, 2017 11:00:59 AM(UTC)
Rank: Administration Joined: 7/29/2007(UTC) Posts: 1,862 Thanks: 1 times Was thanked: 87 time(s) in 81 post(s)		Hello Malcom I was able to export both bmp and jpg files. What build of V9 are you running? You can check if you are on the latest build in the help menu current version. jdi000 attached the following image(s): cushion1.jpg (64kb) downloaded 5 time(s). You cannot view/download attachments. Try to login or register.
		Windows 11, 10


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malcolmD		#3 Posted : Wednesday, July 12, 2017 4:31:03 AM(UTC)
Rank: Junior Member Joined: 12/14/2014(UTC) Posts: 9 Thanks: 2 times		Hi, yes you have the right drawing...thank you ViaCad reports that I am running the current version, and said it is Version 9.0.9 Build 1184 M
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posh.de		#4 Posted : Wednesday, July 12, 2017 5:08:39 AM(UTC)
Rank: Senior Member Joined: 2/23/2007(UTC) Posts: 484 Thanks: 28 times Was thanked: 50 time(s) in 36 post(s)		raster export does probably rely on the OpenGL support of the used graphics card driver, does printing work? Which platform, operating system, graphics card, driver version? => if Windows: "Windows+R > dxdiag > Display" Norbert
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malcolmD		#5 Posted : Wednesday, July 12, 2017 6:10:20 AM(UTC)
Rank: Junior Member Joined: 12/14/2014(UTC) Posts: 9 Thanks: 2 times		Originally Posted by: posh.de raster export does probably rely on the OpenGL support of the used graphics card driver, does printing work? Which platform, operating system, graphics card, driver version? => if Windows: "Windows+R > dxdiag > Display" Norbert Yes printing works...
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jdi000		#6 Posted : Wednesday, July 12, 2017 8:48:47 AM(UTC)
Rank: Administration Joined: 7/29/2007(UTC) Posts: 1,862 Thanks: 1 times Was thanked: 87 time(s) in 81 post(s)		Malcolm Where are you exporting files to? What file location? Thanks Jason
		Windows 11, 10


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malcolmD		#7 Posted : Friday, July 14, 2017 4:19:05 AM(UTC)
Rank: Junior Member Joined: 12/14/2014(UTC) Posts: 9 Thanks: 2 times		I was exporting them to a directory on local C drive (a project-related file)
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jdi000		#8 Posted : Friday, July 14, 2017 11:11:00 AM(UTC)
Rank: Administration Joined: 7/29/2007(UTC) Posts: 1,862 Thanks: 1 times Was thanked: 87 time(s) in 81 post(s)		Malcolm Are you still not able to export bmp and jpg? Have you tried different files? Regards Jason
		Windows 11, 10


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