Punch! CAD
»
ViaCAD & Shark
»
General
»
Can no longer print from Viacad Pro 11
Rank: Member
Joined: 4/20/2011(UTC) Posts: 55
Thanks: 2 times
I'm using Viacad Pro v11 and Windows 7 and can no longer print from Viacad Pro. It used to work just fine but now crashes after trying to print anything to any printer.
After setting up the printer, when I go to print I see this dialog box where there used to be a bunch of printing choices. Now it's blank and clicking any option in that box causes a crash and I have to force quit Viacad.
Ideas? I've reinstalled Viacad already and no change.
Edited by user Sunday, July 7, 2019 12:06:31 PM(UTC)
| Reason: Not specified
Sunstarer attached the following image(s):
viacad print dialog box.png
(9kb) downloaded 0 time(s). You cannot view/download attachments. Try to login or register.
Rank: Guest
Joined: 4/9/2017(UTC)
Posts: 512
Thanks: 280 times Was thanked: 140 time(s) in 107 post(s)
Which build of ViaCAD Pro 11 do you use? At time is the Build 1430_EDR available. If you need this i can send you a link via PM.
Edited by user Sunday, July 7, 2019 12:43:26 PM(UTC)
| Reason: Not specified
OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | Shark FX 9 Build 1162 | Unit: mm
Rank: Member
Joined: 4/20/2011(UTC) Posts: 55
Thanks: 2 times
That might help. I'm running 11.0.0 build 1417. I sure wish Viacad saw more service releases. They are rare to nonexistent IME. Thanks for your help.
Rank: Guest
Joined: 4/9/2017(UTC)
Posts: 512
Thanks: 280 times Was thanked: 140 time(s) in 107 post(s)
I sent you a PM with the Link for: ViaCADPro11_1430_EDRM_AVQ_ENG.exe
OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | Shark FX 9 Build 1162 | Unit: mm
Rank: Member
Joined: 4/20/2011(UTC) Posts: 55
Thanks: 2 times
Build 1430 still suffers from the printing issue. I've emptied the print spooler, restarted the spooling service, restarted the system after each step and have reinstalled Viacad a few times now, as well as updated the pdf print programs I use. No luck. I'll keep digging and report back. Any other ideas are welcome! Thanks so much for the updated Viacad program.
Rank: Guest
Joined: 4/9/2017(UTC)
Posts: 512
Thanks: 280 times Was thanked: 140 time(s) in 107 post(s)
Sorry, the update was maybe not necessary. I have never seen this issue before. What happens when you change the standard printer? What happens when you change the "Print Setup" and the "Page Layout"?
If nothing help, please call the support team.
https://encoresupport.fr....com/support/tickets/new Edited by user Tuesday, July 9, 2019 6:20:20 AM(UTC)
| Reason: Not specified
OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | Shark FX 9 Build 1162 | Unit: mm
Rank: Member
Joined: 4/20/2011(UTC) Posts: 55
Thanks: 2 times
I would not pass up the opportunity to update Viacad, surely there are some bug fixes in place. Thanks again for that.
I've run through every permutation you can imagine with print setup and layout and no matter what I try the program reports that no printers are available. I've done some more work on the Windows side as well but no luck yet. I've run sfc/ scannow to check for disk errors, as was suggested as a cure to Windows stop error code 0x00000106, which I saw one time only, thus far, and that didn't help as there were no disk errors reported.
I did export my project as a .dxf and opened that in Rhino and was able to print just fine. Next thing to try is another computer to see what happens. I'll report back. I'll also try tech support when I have time, thanks for the suggestions.
I still need to run a registry check as well..
Edited by user Wednesday, July 10, 2019 12:32:51 AM(UTC)
| Reason: Not specified
Rank: Guest
Joined: 4/9/2017(UTC)
Posts: 512
Thanks: 280 times Was thanked: 140 time(s) in 107 post(s)
This is strange. ViaCAD is a C++ Software. Maybe you can install the All in One Runtimes
https://www.sereby.org/ and it will work again.
Edited by user Wednesday, July 10, 2019 4:40:20 AM(UTC)
| Reason: Not specified
OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | Shark FX 9 Build 1162 | Unit: mm
1 user thanked MPSchmied for this useful post.
Rank: Member
Joined: 4/20/2011(UTC) Posts: 55
Thanks: 2 times
I'm very happy to report that installing the All in One Runtimes did the trick! Many thanks MPSchmied!!
Rank: Senior Member
Joined: 1/14/2014(UTC) Posts: 120
Thanks: 2 times Was thanked: 25 time(s) in 23 post(s)
Originally Posted by: MPSchmied I sent you a PM with the Link for: ViaCADPro11_1430_EDRM_AVQ_ENG.exe
Is v1430 general release?
Interestingly enough, just recently I was running latest Win10Prof (v1809) then had done the update to Win10Prof v1903. After the update to v1903 my VC v11 build 1417 started and said I was running trial (have no key). Hmmm, it was working prior to the OS update and I have valid VC v11 key. I did re-enter my key and it seems fine, but something in Win OS updates had caused an issue.
I also notice some odd stuff working in VC 11. A simple line draw, VC would display the dimensions up above in about realtime, meaning if I stake the start of a line then use my mouse to move the endpoint around, the measurements shown above would just count/change in realtime, but now those dimensions lag way behind movement, appear to only update every 0.5 to 1sec.
Edited by user Wednesday, July 17, 2019 2:07:10 PM(UTC)
| Reason: Not specified
VCpro v11-1417 Win10Pro 32GB Xeon E3-1270-v3 3.5GHz Asrock Extreme 9ac Samsung SSD RAID5 nvidia GTX760
1 user thanked CNC_Kid for this useful post.
Rank: Senior Member
Joined: 3/21/2017(UTC)
Posts: 952
Thanks: 46 times Was thanked: 319 time(s) in 212 post(s)
Hi I had the same thing and I also had start up crashes after windows upgrade. I ended up on a chat with Microsoft and their solutions were rubbish, I ended up uninstalling the update, using the advanced recovery and then staying put. Even when I told Microsoft people are getting annoyed with having to reset my license all the time, they weren't bothered. They go so far with troubleshooting then say "how does a clean install sound" errrrrr..... Sounds no good!
1 user thanked UGMENTALCASE for this useful post.
Rank: Senior Member
Joined: 1/14/2014(UTC) Posts: 120
Thanks: 2 times Was thanked: 25 time(s) in 23 post(s)
Originally Posted by: UGMENTALCASE Hi I had the same thing and I also had start up crashes after windows upgrade. I ended up on a chat with Microsoft and their solutions were rubbish, I ended up uninstalling the update, using the advanced recovery and then staying put. Even when I told Microsoft people are getting annoyed with having to reset my license all the time, they weren't bothered. They go so far with troubleshooting then say "how does a clean install sound" errrrrr..... Sounds no good!
I was hoping the Punch! folks ran into the same issue and had done some investigating, but I don't see any posts about it.
MS support for the non high paying enterprise customers is basically crap.
Maybe play around with the rendering settings (DirectX vs OpenGL), or maybe try to reinstall VC. These are my next steps to try.
More observations:
The XYZ coord data appears to change in realtime when stretching a line out.
When I open an example and move or rotate the object, it does so just fine.
Edited by user Wednesday, July 17, 2019 2:16:36 PM(UTC)
| Reason: Not specified
VCpro v11-1417 Win10Pro 32GB Xeon E3-1270-v3 3.5GHz Asrock Extreme 9ac Samsung SSD RAID5 nvidia GTX760
Punch! CAD
»
ViaCAD & Shark
»
General
»
Can no longer print from Viacad Pro 11
Forum Jump
Punch! CAD
ViaCAD & Shark
- News and Announcements
- General
- 2D Drafting
- Surface Modeling
- Solid Modeling
- Subdivision Modeling
- Rendering & Display
- Import/Export
- Tips and Tutorials
- Suggestions
- Gallery
- PowerPack
- Punch Lounge
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.