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Changing computers how to move license
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ctkjose  
#1 Posted : Thursday, September 1, 2022 9:59:50 PM(UTC)
ctkjose

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I have Viacad 12 Pro + PowerPack on an intel Mac Book.

I now have a MI Mac Studio but when I try to activate with my serial I get the error "License activation limit has been reached".

I went to preferences in my old laptop and removed the key.

Does anybody here knows how to transfer the app to another machine?
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curtk  
#2 Posted : Saturday, September 3, 2022 10:42:07 AM(UTC)
curtk

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Best thing to do is contact support , they should get you running fairly quickly . I'm in the middle of migrating from one computer to the next and I had problems with the activation process as well , and Todd had me running within an hour or 2 of contacting him
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thanks 1 user thanked curtk for this useful post.
jlm on 9/16/2022(UTC)
flatpack  
#3 Posted : Friday, September 16, 2022 7:43:12 AM(UTC)
flatpack

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Agreed, Todd is extremely helpful. Mr. Tim Olson if you are reading this, pls DO NOT let Shark go away. Improvements, yes. I use it everyday. Thank you.
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thanks 3 users thanked flatpack for this useful post.
L. Banasky on 9/16/2022(UTC), jlm on 9/16/2022(UTC), magicart on 9/17/2022(UTC)
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