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Urgent!! Sharkcad pro V14 deactivated, and reactivation failure - Failure on reactivation license

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L. Banasky		#21 Posted : Saturday, June 13, 2026 3:16:59 PM(UTC)
Rank: Senior Member Joined: 2/16/2007(UTC) Posts: 616 Thanks: 185 times Was thanked: 160 time(s) in 110 post(s)		Hi Luis, Do you still have Ver12. on your computer or another computer? On my PC Ver12. will open Ver14. files, which is strange, also shares the same shortcuts etc. Maybe give that a try. Larry


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Theo5715		#22 Posted : Sunday, June 14, 2026 2:41:20 AM(UTC)
Rank: Guest Joined: 1/28/2023(UTC) Posts: 36 Location: Lierop Thanks: 10 times Was thanked: 40 time(s) in 25 post(s)		Hi, Today I did send a mail to sales@imsidesign.com Not for me, just to see what's happening...:-) Dear sirs, I would like to buy a new computer, and I am wondering if I can re-install my Sharkcad12 software and the Sharkcad14 Pro upgrade using the accompanying keys without problems? If there are some special handlings for it please let me know. Kind regards, If I get an answer I will let you know. Edited by user Sunday, June 14, 2026 2:44:20 AM(UTC) \| Reason: Not specified
		If things don't go the way you would find a way it could. Win11-Intel Core i7-9700K CPU @ 3.60GHz RAM-32GB Shark14&Powerpack


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MPSchmied		#23 Posted : Sunday, June 14, 2026 4:43:20 AM(UTC)
Rank: Guest Joined: 4/9/2017(UTC) Posts: 601 Thanks: 337 times Was thanked: 215 time(s) in 148 post(s)		Originally Posted by: lgrijalva Than could be a way to use my old license? I am affraid that IMSI will try to charge even more if on trying to validate that oldonwy (Think the oldest one I have is from Shark FX v5) And Actually, if I try to install in another platform os or computer I will give them arguments to claim that is actual a support issue due to migration hardware or platform cahange or whatever (Of course I will not agree whit this either) But in my case, I am trying to validate the same installed version on the same computer on the same version of OS that was already working on, and suddenly that day won't work and ask for license validation again, this should't be a support issue, validation process should work seamlessly. Now I am suspicious about that actually is not really a fail of validation system, is just faking the fail (unless the system bans serial keys due to purchase dates, that is a practice that must be be ilegal) to force you to ask for support. becase both DRM system (Online and offline) are not returning any feed back, I mean, no wariness as "your license is out of automate service now" or that one that use to be "your already use the validation available number for you license" or any other. So I am still stucked on same status No answer form legal department No news from Todd My license still hijacked, and me exploring and decide which will be my new working software for design and work too Thanks for your collaboration and help my friends Luis G Test the activation on another computer or in VMware. Using different software not only costs more money, it also takes a lot of learning. I tried to reach Tim Olson by email — no response. It seems he is in the Bahamas. Edited by user Sunday, June 14, 2026 4:45:11 AM(UTC) \| Reason: Not specified
		OS: Windows 10 \| CPU: AMD Ryzen 7 2700 \| RAM: 32 GB \| Graphic: AMD Radeon RX 7900 XT \| SharkCAD 17 Pro \| Unit: mm


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ZeroLengthCurve		#24 Posted : Sunday, June 14, 2026 9:20:46 AM(UTC)
Rank: Senior Member Joined: 5/15/2008(UTC) Posts: 1,095 Thanks: 107 times Was thanked: 112 time(s) in 74 post(s)		Originally Posted by: lgrijalva becase both DRM system Luis G Speaking of DRM, I recently read that DRM has been found to be the cause of some failed 911 emergency calls. Not sure if it's USA-specific or of the 911 also applies to 119 in Asia and Europe. It would be a relief of your issues are related to a flaw in DRM and not some management of financial action.

1 user thanked ZeroLengthCurve for this useful post.		lgrijalva on 6/14/2026(UTC)
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MPSchmied		#25 Posted : Sunday, June 14, 2026 10:23:00 AM(UTC)
Rank: Guest Joined: 4/9/2017(UTC) Posts: 601 Thanks: 337 times Was thanked: 215 time(s) in 148 post(s)		Originally Posted by: ZeroLengthCurve Speaking of DRM, I recently read that DRM has been found to be the cause of some failed 911 emergency calls. Not sure if it's USA-specific or of the 911 lso applies to 119 in Asia and Europe. It would be a relief of your issues are related to a flaw in DRM and not some management of financial action. No, the registration process has nothing to do with DRM. It requires neither digital rights management hardware nor related software. Edited by user Sunday, June 14, 2026 10:26:01 AM(UTC) \| Reason: Not specified
		OS: Windows 10 \| CPU: AMD Ryzen 7 2700 \| RAM: 32 GB \| Graphic: AMD Radeon RX 7900 XT \| SharkCAD 17 Pro \| Unit: mm

3 users thanked MPSchmied for this useful post.		GARLIC on 6/14/2026(UTC), lgrijalva on 6/14/2026(UTC), ZeroLengthCurve on 6/14/2026(UTC)
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lgrijalva		#26 Posted : Sunday, June 14, 2026 10:15:42 PM(UTC)
Rank: Senior Member Joined: 6/15/2007(UTC) Posts: 430 Thanks: 12 times Was thanked: 20 time(s) in 17 post(s)		Originally Posted by: MPSchmied Originally Posted by: ZeroLengthCurve Speaking of DRM, I recently read that DRM has been found to be the cause of some failed 911 emergency calls. Not sure if it's USA-specific or of the 911 lso applies to 119 in Asia and Europe. It would be a relief of your issues are related to a flaw in DRM and not some management of financial action. No, the registration process has nothing to do with DRM. It requires neither digital rights management hardware nor related software. Hello Not sure if I am understanding, Registration process for shark it seems to use DRM system as validation to activate the license, both cases, the automatic online connects to a server managed license an is called DRM, an the offline process to validate, give instruction to connect to webadres drm.imsidesign.com (that redirects to https://encore.cloudflar...login/drm.imsidesign.com), you can notice this if yo try to do an offline validation if when your computer does not have internet access (I tried this when automatic validation doesn't work) and, it doesn't work also (I try on a mobile phone for example an other computer, tried both, none of them works), it supposes to return a code by email that you write on the site and gives access to page were yo write an installation code ant it gives you back an activation code, but that mail never come (and no error o warning about anything as well) This are the mains screens for that process: Edited by user Sunday, June 14, 2026 10:34:20 PM(UTC) \| Reason: Not specified lgrijalva attached the following image(s): ofllinescreen1.jpg (23kb) downloaded 1 time(s). ofllinescreen2.jpg (74kb) downloaded 1 time(s). ofllinescreen3.jpg (113kb) downloaded 1 time(s). ofllinescreen4.jpg (49kb) downloaded 1 time(s). You cannot view/download attachments. Try to login or register.
		Luis G Industrial Designer MacOSX Sequoia 15.7.7 User since Concepts Unlimited SharkCad 14 www.miditec.com.mx www.diferro.com
		WWW
2 users thanked lgrijalva for this useful post.		GARLIC on 6/14/2026(UTC), ZeroLengthCurve on 6/14/2026(UTC)
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MPSchmied		#27 Posted : Monday, June 15, 2026 3:29:29 AM(UTC)
Rank: Guest Joined: 4/9/2017(UTC) Posts: 601 Thanks: 337 times Was thanked: 215 time(s) in 148 post(s)		Originally Posted by: lgrijalva but that mail never come Are you sure that you have completely disabled all your spam filters, or, if you do not have spam deleted from the server, that you have checked your spam folders?
		OS: Windows 10 \| CPU: AMD Ryzen 7 2700 \| RAM: 32 GB \| Graphic: AMD Radeon RX 7900 XT \| SharkCAD 17 Pro \| Unit: mm


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Theo5715		#28 Posted : Monday, June 15, 2026 10:22:29 AM(UTC)
Rank: Guest Joined: 1/28/2023(UTC) Posts: 36 Location: Lierop Thanks: 10 times Was thanked: 40 time(s) in 25 post(s)		----------NEWS FROM TODD BUT NO NEWS--------------- Hi Theo, You would not need to install the V12 and then install the v14 upgrade over it. You could simply install the V14 as it will install as a stand alone program. In saying that, however. Unfortunately, With the date of your purchase of the v14, the maintenance and support period has expired. Programs come with a free year of Maintenance and support where we can supply you with download links and update keys for you. I have two options for you. First, I can offer you our full upgrade discount pricing to the current v16 product, which will not only renew your maintenance and support services but move you up to the current version with all its updates, new features and tool enhancements. The cost of this upgrade is $699.99USD and you can use the link below to do so and change the upgrade from menu to SharkCAD/SharkCAD Pro <5yrs https://www.punchcad.com/sharkcad-pro-upgrade The second option is to renew your Maintenance and support plan for a year. This is a good option if you do not want to upgrade, as it will allow us to provide you with links and maintain your key for another year. Below is the full explanation of the Maintenance and support package Ensure Continuous Excellence with Our Maintenance & Support Renewal We understand the importance of keeping your products running smoothly and efficiently. Our Maintenance & Support plans are designed to provide you with the peace of mind that comes from knowing you have access to the latest patches and dedicated technical support. Why Renew Your Maintenance & Support Plan? Continuous Access to Technical Support Our expert support team is always ready to assist you with any technical issues or questions you may have. With a renewed plan, you can ensure that your work is never interrupted and that you always have the help you need. Software and Maintenance Patches Stay ahead of the curve with the latest software updates and maintenance patches. These updates are crucial for keeping your software secure, efficient, and compatible with the latest technologies. Peace of Mind Renewing your Maintenance & Support plan means you can focus on your projects without worrying about potential software issues. Enjoy the confidence that comes with knowing you have ongoing support and maintenance patches. Our Maintenance & Support Policy Validity: Maintenance & Support plans are valid for one year from the date of purchase and can be extended annually. Coverage: These plans provide access to Technical Support and Software and Maintenance Patches. Renewal: Maintenance & Support Renewal is available for versions up to 5 years old. The cost for this is 25% of the retail cost of the current version or $499.99 for a year of Maintenance and Support. I would be happy to explain how to renew your support plan if you choose this option Todd - Sales Manager Punch Software \| Customer Service www.punchcad.com \| www.punchsoftware.com On Sun, 14 Jun at 1:54 AM , Theo <info@................nl> wrote: Dear sirs, I would like to buy a new computer, and I am wondering if I can re-install my Sharkcad12 software and the Sharkcad14 upgrade using the accompanying keys without problems? If there are some special handlings for it please let me know. Kind regards, Theo Breedveld punchsoftware powered by Freshworks 65460:917572
		If things don't go the way you would find a way it could. Win11-Intel Core i7-9700K CPU @ 3.60GHz RAM-32GB Shark14&Powerpack


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lgrijalva		#29 Posted : Monday, June 15, 2026 11:28:11 AM(UTC)
Rank: Senior Member Joined: 6/15/2007(UTC) Posts: 430 Thanks: 12 times Was thanked: 20 time(s) in 17 post(s)		Originally Posted by: MPSchmied Originally Posted by: lgrijalva but that mail never come Are you sure that you have completely disabled all your spam filters, or, if you do not have spam deleted from the server, that you have checked your spam folders? Yes, as well as checking the spam folder just in case (several times), but none mail has arrived form the DRM server Luis G
		Luis G Industrial Designer MacOSX Sequoia 15.7.7 User since Concepts Unlimited SharkCad 14 www.miditec.com.mx www.diferro.com
		WWW

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