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Can't print 3d objects in Viacad 9 2d-3d
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HOW  
#1 Posted : Saturday, December 6, 2014 10:45:26 AM(UTC)
HOW

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Joined: 12/6/2014(UTC)
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I talked to Customer Support 12-5-14 about a printing problem possibly with the program. (He tried to print using his program at Tech Support and couldn't do it either and determined it was a programming error and he would notify the developers of the problem, but couldn't tell me if it would be resolved and if so, when it would be resolved).

My program will only print the 2d objects and no 3d renderings or objects either to a printer or to PDF. Only the initial lines, boxes, circles, etc. that the 3d object was based on will print, even though a full 3d rendering is highlighted for printing on the screen. I can print the 3d object using the "print window" drop down box, although, but this is only a screen shot and not acceptable for presentations or my use. The "page layout" window in the program will only show the basic lines that the 3d objects were designed from and not the 3d rendering itself.

I did export the file to another computer running Windows XP and Viacad 2d-3d version 7 and converted the file to the version 7 format and everything printed fine including the 3d objects. All objects did show up in the "page layout" window in this version as always.

I purchased this latest Viacad 2d-3d version 9.0.0 Build 1109 program a couple of months ago by download for my Hp Envy 17.3" laptop equipped with 12 gigs of ram, Intel CORE i7 processor, and Windows 8.1 64 bit OS because of the Windows 8.1 operating system on this new computer. I didn't need to print anything using this latest program on this particular computer until yesterday, when I couldn't print my 3d renderings.

I searched the internet and this forum and couldn't see anyone else who has tried to print a page using this version and claimed they had a problem printing even when there are possibly thousands of other people using this same program. Does anyone have any suggestions?

Thanks
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Alan B  
#2 Posted : Saturday, December 6, 2014 6:44:39 PM(UTC)
Alan B

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Joined: 12/3/2014(UTC)
Posts: 9

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Hi. I'm running Mac OS X Yosemite and researching your problem found I have the same situation. The image you are printing is actually the 'edges' referred to in the View > Shade Options. I actually got a colour print of one of my drawings using 'Print Window'. Checking back into my ViaCAD 2D3D v8 there was no problem with the printing. I did find I had to change my Shade Options to Phong Without Edges to get an acceptable image.

Regards,

Alan.

Additional info. My version of 2D3D is 9.0.3.

Edited by user Saturday, December 6, 2014 6:48:45 PM(UTC)  | Reason: Additional info.
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posh.de  
#3 Posted : Monday, December 8, 2014 5:01:04 AM(UTC)
posh.de

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Joined: 2/23/2007(UTC)
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Germany

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Originally Posted by: HOW Go to Quoted Post
...my Hp Envy 17.3" laptop equipped with ... Intel CORE i7 processor


by using the integrated intel HD graphics GPU of the Core i7...

... or a dedicated video card as maybe in the XP system?
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WWW
HOW  
#4 Posted : Thursday, April 23, 2015 12:44:12 PM(UTC)
HOW

Rank: Junior Member

Joined: 12/6/2014(UTC)
Posts: 3

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: HOW Go to Quoted Post
I talked to Customer Support 12-5-14 about a printing problem possibly with the program. (He tried to print using his program at Tech Support and couldn't do it either and determined it was a programming error and he would notify the developers of the problem, but couldn't tell me if it would be resolved and if so, when it would be resolved).

My program will only print the 2d objects and no 3d renderings or objects either to a printer or to PDF. Only the initial lines, boxes, circles, etc. that the 3d object was based on will print, even though a full 3d rendering is highlighted for printing on the screen. I can print the 3d object using the "print window" drop down box, although, but this is only a screen shot and not acceptable for presentations or my use. The "page layout" window in the program will only show the basic lines that the 3d objects were designed from and not the 3d rendering itself.

I did export the file to another computer running Windows XP and Viacad 2d-3d version 7 and converted the file to the version 7 format and everything printed fine including the 3d objects. All objects did show up in the "page layout" window in this version as always.

I purchased this latest Viacad 2d-3d version 9.0.0 Build 1109 program a couple of months ago by download for my Hp Envy 17.3" laptop equipped with 12 gigs of ram, Intel CORE i7 processor, and Windows 8.1 64 bit OS because of the Windows 8.1 operating system on this new computer. I didn't need to print anything using this latest program on this particular computer until yesterday, when I couldn't print my 3d renderings.

I searched the internet and this forum and couldn't see anyone else who has tried to print a page using this version and claimed they had a problem printing even when there are possibly thousands of other people using this same program. Does anyone have any suggestions?

Thanks


I am reposting this again to see if anyone can help find a solution to the printing problem that I have since I bought the program back in September of last year. Mr. Olson sent me a link to try an updated fix- build 1144, but it didn't work. As a note- my Viacad is the consumer version.... not the pro version nor shark. Any shaded item will not show up on paper or on a pdf file....only a b l a n k sheet.

Tech support says to keep waiting to find a solution but it's very frustrating that after several months, the program still won't print a solid, shaded rendering....even a simple box or sphere.

Please see if anyone can help. Thanks- How
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Tim Olson  
#5 Posted : Thursday, April 23, 2015 1:09:36 PM(UTC)
Tim Olson

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Joined: 2/2/2007(UTC)
Posts: 5,447
United States

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Hello How

I sent you via private email a link to 1154 to test possible improvements for printing on Windows 8.

Let me know if you see any difference.

Thanks
Tim
Tim Olson
IMSI Design/Encore
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