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martinwh99		#1 Posted : Friday, March 11, 2016 2:39:58 AM(UTC)
Rank: Member Joined: 12/16/2011(UTC) Posts: 72 Thanks: 2 times Was thanked: 3 time(s) in 2 post(s)		Hi I downloaded the update today and installed it. When starting the update a screen prompts telling me the my trial has expired. so i entered the key from my version but it tells me that the key is not valid. Any help please. Thanks
		Martin Krueger ViaCAD ProV9, Cut2D, Cut3D _myMill self made CNC milling-machine
		WWW

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macnavi		#2 Posted : Friday, March 11, 2016 5:21:46 AM(UTC)
Rank: Senior Member Joined: 5/23/2012(UTC) Posts: 274 Thanks: 13 times Was thanked: 13 time(s) in 10 post(s)		Contact Tech support directly. The registration process has changed since somewhere last year: http://support.encore.co...t/order_support_frm.aspx
		My model steam trams at Tramfabriek.nl Mac OS X El Capitan 10.12.5 - VC Pro v12
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Tim Olson		#3 Posted : Friday, March 11, 2016 2:05:19 PM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,447 Was thanked: 502 time(s) in 353 post(s)		Hi Martin The Encore updater just does 32 bit ViaCAD builds. If you purchased a 64 bit build from EvoSoft, you will need to get 64 bit updates from EvoSoft. I'll private email the latest 64 bit build to be sure you are current. Tim
		Tim Olson IMSI Design/Encore

1 user thanked Tim Olson for this useful post.		martinwh99 on 3/16/2016(UTC)
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duke3k		#4 Posted : Friday, March 11, 2016 4:53:30 PM(UTC)
Rank: Guest Joined: 11/4/2015(UTC) Posts: 1		I didn't even get to the update - I just tried to run my previously installed & registered version of ViaCad Pro 9 and it wouldn't even launch the application it just comes up with a Encore error screen that says Invalid Code: [0]! : Here is your Request Code / Please enter your activation code screen.


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Tim Olson		#5 Posted : Friday, March 11, 2016 5:13:59 PM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,447 Was thanked: 502 time(s) in 353 post(s)		>> I just tried to run my previously installed & registered version of ViaCad Pro 9 I think you will need to contact Encore Tech Support. Depending on your version, perhaps some hardware or the OS changed since your last run. Tim
		Tim Olson IMSI Design/Encore


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murray		#6 Posted : Friday, March 11, 2016 7:52:10 PM(UTC)
Rank: Senior Member Joined: 9/24/2014(UTC) Posts: 373 Thanks: 8 times Was thanked: 104 time(s) in 85 post(s)		It took me three downloads and attempted executions to get 32-bit Win 1184 VCP update to fire up on the Asus 8" Win 8.1 tab that I use for commuter convenience. It gave two initial problems, the first the download ceased and left the update file name as an empty file. Second download gave an unexpected "this program can't run on this device" or something wacky like that. Third download it fired up and went as expected, but then the program apparently crashed, with a message saying it couldn't finish. Downloaded again, and tried again, and the message went "file corrupted or damaged, can't run". Shut everything down, went for a run, fired it up again and the current version came up as 1184, so it must've completed the install and then crashed. An aggravating PITA is my summary.


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